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Job Information

Senior Service Manager

Information About this Role

Job Title: Senior Service Manager

Location: Zurich

Industry: Medical Devices (Orthopaedics) 

Salary: Extremely Competitive Salary, great bonus and benefits.

 

Overview:

This is managing a team of sales professionals and working with an innovative dental organisation. 

 

As a Senior Service Manager, you will be responsible for:

 

Service: This is ensuring high-quality customer care, providing highest service to customers. The Service Manager will manage a team of experienced Technicians who service customer equipment across Germany.

 

Contracts: This area is built from mainly contract agreements with customers, meaning monthly or annual service agreement that covers customer medical device equipment from faults & repairs. This area also includes billable services. This Service Manager will meet the customers and close the service contract deals, leads will established and quoted via phone & email from colleagues in the office, however the Service Manager will drive the sales and shake customers hands to agree.

 

Operation: The Service Manager finally will oversee the distribution and warehouse for EMEA, which distributes systems to EMEA. By managing the Warehouse Manager effectively, the Service Manager will be ensuring smooth operations.

 

The position will manage team of external technicians, support staff in the office and warehouse.

 

To apply for the role of Senior Service Manager, you will ideally have:

  • 5+ years of experience in management of a service team
  • Proven Leadership experience with high communication and execution skills
  • Bachelor’s degree or equivalent work experience
  • Experience in capital equipment, advantage to be Medical
  • Flexibility, integrity and creative problem-solving skills
  • Proven roles & expertize in Operations & Services

 

If you are curious about this exciting opportunity as a senior service manager APPLY NOW and change your life today.

For more information about the role contact Matthew on matthew@projectusconsulting.com for a confidential chat.

 Due to high demand, only successful applicants will be contacted. A consultant will reach you within 7 working days.

 Projectus are the world leader in medical technology talent management.

Our sole mission is to connect medical technology companies with the best industry professionals across the globe. We place people across the full medical device spectrum including R&D, Regulatory, Engineering, Sales, Marketing, Clinical and Service.

For all our services visit our website and discover more.