Job Title: International Service Director
Location: Enschede, The Netherlands
Industry: Medical Devices
Salary: €110k Salary, 35% bonus, Company car + more!
The Service Director for Europe and International will be leading a team of 14 with direct service sales teams in France, Germany, UK, the Netherlands, the repair team in the Enschede office and also the helpdesk team in the Enschede office. You will be responsible for leading the European and international service and technical support functions.
As a Service Director, you will be responsible for
- Developing first class service and repair organization for all markets in Europe and international dealers
- European and international service revenue and profit
- Setting service processes and key performance indicators
- Managing service and technical support staff
- Responsible for ensuring that customer complaints are documented and investigated, and for raising quality issues to Quality Assurance.
To apply for the role of International Service Director you will have
- Experience managing technical service organizations
- European and International Experience
- Ability to refine and execute service strategies
- Knowledge of ISO13485 / MDD / 21 CFR 820
- Technical Support and/or service management in medical technologies or health sciences field.
- Experienced manager of small and large teams/organizations
If you are curious about this exciting opportunity as an International Service Director APPLY NOW and change your life today.
For more information about the role call me Charles Kyriakou for a confidential chat on 0203 8000 514 or email me on Charles@projectusconsulting.com today.
Due to a high number of applicants only successful candidates will be contacted. A consultant will reach you within 7 working days.
Projectus are the world leader in medical technology talent management.
Our sole mission is to connect medical technology companies with the best industry professionals across the globe. We place people across the full medical device spectrum including R&D, Regulatory, Engineering, Sales, Marketing, Clinical and Service.
For all our services visit www.projectusconsulting.com and discover more ways that we can help you.