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Healthcare Information Systems Service manager

Information About this Role

Job Title: Healthcare Information Systems Service manager

Industry: Medical Imaging/Radiology Industry

Location: London based

Salary: Extremely competitive basic salary (depending on experience), pension, 27 days holiday, 4 Christmas closure days.



FANTASTIC OPPORTUNITY as a Healthcare IT service manager –specialising in Health Care Information Systems you’ll lead the implementation team to successful deployment of the project solutions and business deliverables and the customer all within the medical imaging sector. I Am looking for an IT consultant who specialises in installation and administration of medical and research systems.  Ideally someone who has a thorough understanding of IT networks, encryption, data governance requirements as per the NHS and research perspective.  


You will be responsible for:

  • Assisting in setting clear delivery expectations before Customer order signature (what the customer can expect from the solution deployment services, training, network support, application support, solution function, etc.) by working in close liaison with the HCIS Sales Specialist/Account Manager
  • Provide the customer with clear project documentation in line with the project methodology (such as PRINCE2)
  • Ensure Projects are correctly reported through the company’s internal project management tools and applications
  • Regularly report project performance and status to HCIS Services Manager
  • Provide timely communications to the customer regarding project status
  • Manage the customer acceptance process and assist with the HCIS revenue recognition process by providing project tracking and feedback as required
  • Ensure successful hand over of the project to the Incident Support Services team so that regular maintenance operations can deliver to the agreed SLA
  • Meet regularly with the Technical Services Team and Project Management Team to share knowledge and best practice
  • Liaise closely with UK Technical Services Manager and European HCIS Resource Managers to ensure appropriate utilisation and control is applied to project resources
  • Participate in Service Delivery meetings with the customer when required.


To apply for the role of the Project Manager you will have:

  • Successful project management experience, ideally in an integrated IT environment (preferably medical imaging experience)
  • Demonstrated project management skills, including the ability to multi-task, using accepted project methodologies such as PRINCE2, (ensuring certification is maintained as required)
  • Excellent presentation and communication skills/feeling comfortable with doing this
  • Experience of the workflow within and around a Radiology department
  • Strong team player who will act on behalf of HCIS projects
  • Demonstrated ability for understanding IT products and network environments
  • Excellent oral and written English-language skills
  • Positive, driven and motivated individual looking for a new challenge


If you are curious about this exciting opportunity as a Healthcare IT systems manager APPLY NOW:

For more information about the role call me Catherine Campbell for a confidential chat on 0203 8000 512 or email me on today.

Deadline: Friday 15th March


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